Creating a menu to allow users to enhance their experience by controlling device-level accessibility related settings.

Problem

<aside> 💡 As per the 2016 University of Indonesia Research, approximately 12.15% persons in Indonesia are differently abled.

</aside>

Supporting basic device-level accessibility options greatly expands your target audience. It strives to make your service offering equally immersive to users who would otherwise be having sub-par experience. These users, in terms of pure numbers, may be a minority to Gojek but through research and data we discovered them being power users with high order-values per month. The potential to increase the number of orders by the users was huge.

Highlights Of My Role

• Driving the initiative from the design system team.
• Collaborated with UX research to test design explorations.
• Collaborated with product team to craft end-to-end user journeys.
• Secondary research to benchmark Gojek against industry leading applications.
• Designing the final menu that the end user would interact with

Process

Comparative analysis and shortlisting

I started with an analysis of prominent applications within the tech space to name a few:

• Twitter
• Slack
• iOS native settings
• Discord
• Zero